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Cornell University

Cornell Drupal Camp
2016

Lauren Kelly

Twitter: 
@laernu

Engaging Support Systems

We've all been there - staring at the screen trying to figure out why something is broken, sometimes not even sure exactly what that something is.

Drupal is amazing - so flexible and powerful - and absolutely maddening.

In this session, we'll review why it's worth it to seek out help, where to find it, and how to get it.

I'll be primarily on the following topics:

Types of Support Systems and the differences between them
* online
* in person
* long-term
* short-term